Refund policy

At Ornave’, your satisfaction is important to us. Due to the nature of our products and for health and safety reasons, all dietary supplement sales are final.

Returns

We do not accept returns or exchanges on dietary supplements once an order has been shipped. This policy helps ensure the safety, integrity, and quality of our products for all customers.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

Your order number

A description of the issue

Clear photos of the product and packaging

After reviewing your claim, we may offer a replacement or refund at our discretion.

Order Cancellations

Orders may only be canceled before they have been processed for shipment. Once an order has been processed or shipped, it cannot be canceled.

Contact Us

If you have any questions regarding your order, please contact our customer support team through our Contact page.