Shipping policy

Thank you for shopping with Ornave’. We are committed to processing and shipping your order as quickly as possible.

Order Processing

Orders are typically processed within 1–2 business days (Monday through Friday, excluding holidays). Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Shipping Rates

Free Standard Shipping on all U.S. orders of $75 or more.

Orders under $75 will have shipping charges calculated at checkout.

Estimated Delivery Times

Standard Shipping: 3–7 business days

Expedited Shipping: Available at checkout (where applicable)

Delivery times are estimates and may vary due to weather, carrier delays, or other circumstances beyond our control.

Order Tracking

Once your order ships, you’ll receive a shipping confirmation email with tracking information so you can follow your package.

Incorrect Shipping Address

Please review your shipping address carefully before placing your order. Ornave’ is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping information.

Lost, Damaged, or Incorrect Orders

If your package arrives damaged, contains the wrong item, or is missing items, please contact us within 7 days of delivery.

Please include:

Your order number

A description of the issue

Photos of the product and packaging (if applicable)

We’ll review your request and work to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact us through our Contact page. We’re happy to assist you.